Connection
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What is the network download speed?
Each rolling stock of Moscow metro is connected to network at the speed of 100 Mbit/sec. This speed is sufficient for more than 100 passengers in each carriage to be able to connect to the Internet.
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What is the bandwidth of the network?
The bandwidth of the Internet communication channels is 30 Gb/s.
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The recommended connection algorithm
The recommended connection algorithm is: Connect to MT_FREE, Go to gowifi.ru.
Push the „Connect“ button.
After this you will be authorized and get access to the Internet
Besides, you can use our MT_FREE app, which you can install via Google Play or App Store. In app’s settings it’s necessary to enable receiving notifications. Every time MT_FREE is available, you’ll be sent a PUSH-notification. Tap it to pass authorization.
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The device doesn’t see MT_FREE network
Make sure you switched on the Wi-Fi module on your device.
Try to „Forget“ or Delete MT_FREE and then try to reconnect.
You may also reboot your device.
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I can’t connect to MT_FREE
Try to switch off and then switch on Wi-Fi on your device. Reboot your device and clear the history of your browser. Make sure you’ve accepted Cookies and enabled JavaScript support in browser settings.
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The authorization page does not open
The recommended connection algorithm is: Connect to MT_FREE, Go to gowifi.ru.
Push the „Connect“ button.
After this you will be authorized and get access to the Internet
Besides, you can use our MT_FREE app, which you can install via Google Play or App Store. In app’s settings it’s necessary to enable receiving notifications. Every time MT_FREE is available, you’ll be sent a PUSH-notification. Tap it to pass authorization.
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No redirection to Wi-Fi.ru, the „Connect“ button doesn’t work or Ads freeze
We recommend changing the browser or reinstall the actual one
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Reconnection is required while using MT_FREE
In case of losing connection, it’s necessary to reauthorize.
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The Error 129 arises
Probably, you are using side software for automatic authorization.
Side software for automatic authorization interferes the data transmission process, which causes authorization and identification algorithms errors and leads to the Error you faced.
The Terms of Use of Maxima’s services forbid using software for automatic authorization without watching Ads. The only exclusion is software, approved or provided by MaximaTelecom.
How to use MT_FREE again?
You have to find and switch off such software. You’ll be able to connect to MT_FREE one day after the software is deactivated.
If you didn’t install anything like this and you don’t know what you have to delete, we recommend contacting the Customer Service of your phone’s vendor.
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Where can I report a bug, an error or a malfunction?
Having discovered a problem with connection and carriages without Wi-Fi or if you have any trouble connected with Wi-Fi in Moscow metro carriages, we ask you to contact our Customer Service directly at support@maximatelecom.ru
Customer service
Registering on the network
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Connect your device to the MT_FREE network
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Go to gowifi.ru
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Choose
«By phone number» registration option -
Enter your mobile number and press «Next»
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Enter the verification code from the SMS you received
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Now you can enjoy free Wi-Fi
Connection to network
Via browser:
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Choose MT_FREE from the list of networks
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Go to gowifi.ru
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Press «Connect»
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Enjoy free Wi-Fi after authorization
Via MT_FREE app:
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Enable notifications in the application settings
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You will receive notifications each time the MT_FREE network is available
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Tap the notification to open the authorization page
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Enjoy free Wi-Fi after authorization
«Ads-Free» service
The «Ads-Free» service allows you to connect to MT_FREE network without watching advertisements and enables you to skip the authentication procedure. The subscription-based service is tied to your device’s MAC address. When the original payment period expires, the subscription is extended by default using the same payment method that the original payment was made with.
Terms of ServiceInstall MT_FREE app
Connect to MT_FREE network with PUSH-notifications, manage automatic connection and «Ads-Free» service
Contacts of Customer Service
If you can’t find an answer to your question, please contact our technical support team
Contacts of Customer Service:
phone.: +7 (499) 709 82 85 email: support@maximatelecom.ru
You can also read the Terms of Use of our services and the «Ads-Free» service offer